Last Updated: 5-10-2024

1. Acceptance of Terms

By accessing, browsing, or using the Adhanas Events website and purchasing tickets via Razorpay, you (“User”) agree to abide by the terms and conditions set forth below. These Terms and Conditions constitute a legally binding agreement between the User and Adhanas Events (hereafter referred to as “Company,” “We,” “Our,” or “Us”), a division of Adhanas Expo Pvt Ltd. If you do not agree with any of the terms, you are prohibited from using our services.

2. Services Provided

Adhanas Events offers ticketing services for events organized and managed by Adhanas Expo Pvt Ltd. All transactions related to event ticket purchases, processing, and management are governed by these Terms and Conditions.

3. Eligibility

By using our website, you affirm that you are legally capable of entering into this agreement and that you are at least 18 years of age. Persons under the age of 18 must obtain parental consent prior to purchasing tickets or using any of our services.

4. Ticket Purchase

4.1 Availability and Pricing

• Tickets are available on a first-come, first-served basis, subject to availability.
• All prices displayed on the Adhanas Events platform are subject to change without prior notice and at our sole discretion.
• The Company reserves the right to refuse any ticket order without providing a reason.

4.2 Order Confirmation

• Upon successful payment, you will receive an email confirmation with the details of your purchase and an e-ticket. It is your responsibility to provide a valid email address during the transaction.
• The User agrees to verify all ticket details immediately upon receipt. Adhanas Events is not responsible for any errors in the information provided by the User during the purchase.

4.3 Payment Methods

• All payments are processed through Razorpay’s secure payment gateway. The User is responsible for ensuring the accuracy of payment information. We do not store any credit or debit card details.

5. Event Changes and Cancellations

5.1 Event Postponement or Rescheduling

• In case of postponement or rescheduling of an event, the User may either attend the rescheduled event or request a refund within the stipulated time frame (as per the Refund Policy below).
• The Company will notify all Users of any changes as soon as reasonably possible.

5.2 Event Cancellation

• If an event is canceled, Adhanas Expo Pvt Ltd will provide refunds in accordance with our Refund Policy. The Company reserves the right to cancel an event for reasons beyond our control, including but not limited to force majeure, artist/performer unavailability, and unforeseen technical or logistical issues.

6. Restrictions on Ticket Use

• Resale of tickets is strictly prohibited without the explicit permission of Adhanas Events.
• Unauthorized or fraudulent transactions may result in the cancellation of the ticket(s) without refund and may lead to legal action.
• Tickets may not be used for promotional purposes, sweepstakes, or competitions without prior written consent from Adhanas Expo Pvt Ltd.

7. Intellectual Property Rights

All content on the Adhanas Events website, including logos, text, graphics, images, and other materials, is the intellectual property of Adhanas Expo Pvt Ltd and is protected by copyright and trademark laws. The User is not permitted to reproduce, distribute, or display any content from our site without prior written authorization.

8. Limitation of Liability

To the maximum extent permitted by law, Adhanas Events and Adhanas Expo Pvt Ltd are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of:

• The use or inability to use our services or website.
• Any delays, inaccuracies, errors, or omissions in the ticket purchase process.
• Injury, loss, or damage incurred at the event venue.

The User agrees to indemnify and hold Adhanas Events harmless against any claims, damages, liabilities, or expenses arising from the use of the services or violation of these terms.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.