Last Updated: 5-10-2024
1. Introduction
This Privacy Policy outlines how Adhanas Events collects, uses, discloses, and protects your personal data when you purchase tickets or use any services offered via Razorpay. Your privacy is a top priority, and we are committed to safeguarding the confidentiality of the personal data you provide.
2. Information We Collect
2.1 Personal Data
When you purchase tickets through Adhanas Events, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Payment details (processed securely through Razorpay)
2.2 Non-Personal Data
We may collect non-identifiable information such as:
- Browser type and version
- IP address
- Operating system
- Device type
- Access times and dates
3. How We Use Your Information
We use the personal data collected from you for the following purposes:
- To process ticket purchases and deliver e-tickets via email.
- To provide customer support and address any issues related to your transaction.
- To inform you about upcoming events, promotions, or changes to our services (if you consent to such communications).
- To analyze usage patterns and improve the functionality of our website.
4. Sharing Your Data
Adhanas Events will not sell, trade, or rent your personal data to third parties. However, we may share your information in the following situations:
- With service providers, such as Razorpay, to facilitate secure transactions.
- When required by law or to protect the rights, safety, or property of Adhanas Events or its users.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, use, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
6. Retention of Data
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected. Once your data is no longer needed, we will delete or anonymize it in accordance with applicable laws and regulations.
7. Cookies
Adhanas Events uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us analyze traffic and remember your preferences. You can disable cookies in your browser settings, but this may impact the functionality of our website.
8. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for receiving marketing communications at any time.
- Lodge a complaint with the relevant data protection authority if you believe your privacy rights have been violated.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through our website or email. Your continued use of our services after changes have been implemented will constitute your acceptance of the revised policy.
10. Contact Us
For any questions regarding this Privacy Policy, please contact us at [[email protected]].